Privacy Policy

Privacy Policy Last updated: [2/7/25]

At SoursopGyal.co.uk, your privacy matters. This policy explains how we collect, use, and protect your personal information when you visit our site, purchase from our shop, or contact us.

Who We Are We are First Lady Therapeutics, run by SoursopGyal, a UK-based wellness platform offering natural products, workshops, and holistic services.

Website: https://soursopgyal.co.uk

Email: enquiries.flt@outlook.com

Note: All of our programs are offered at a fixed rate.

What Information We Collect We collect personal information in a few ways:

✅ When you shop with us:

• Name
• Email address
• Billing address
• Phone number (optional)
• Payment information (handled securely by third-party providers like GoDaddy, PayPal or Stripe)

✅ When you contact us or subscribe:

• Your name and email
• Any message you send us

✅ Automatically via cookies:

• IP address
• Browser type
• Time zone
• Pages visited and time spent How We Use Your Info We only use your personal information to:
• Process and ship your orders
• Respond to your messages or enquiries
• Send you updates, if you’ve subscribed
• Improve our website performance and user experience

We never sell or rent your information to anyone. How Your Info Is Stored We store your information on secure platforms like:

• GoDaddy (website + payment security)
• Third-party processors like PayPal, Stripe, or email platforms
• All platforms we use are GDPR-compliant

Your data is only kept as long as necessary for legal, financial, or business reasons. Third-Party Services We may share limited info with:

• Payment processors (e.g. Stripe, PayPal)
• Delivery services (e.g. Royal Mail)
• Email marketing platforms (e.g. Mailchimp, if used)

These partners are only given the info needed to perform their task and are GDPR-compliant. Your Rights Under UK GDPR, you have the right to:

• Access the data we hold on you
• Correct or update your data
• Ask us to delete your data
• Withdraw consent at any time
• Lodge a complaint with the ICO (Information Commissioner’s Office)

To exercise your rights, email enquiries.flt@outlook.com. Cookies We use cookies to:

• Improve website performance
• Understand how people use the site
• Save your preferences for next time

You can disable cookies in your browser settings if you prefer. Changes to This Policy

We may update this policy from time to time to reflect changes in the law or our services. The latest version will always be posted here. Questions? If you have any questions or concerns about your privacy, email us at: enquiries.flt@outlook.com